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Virtual Assistant : Like having your own private receptionist who helps you handle your incoming calls and faxes. Interactive Voice Recognition (IVR) technology enables the unified messaging system to route calls via phone lines or to your email system. Office Personnel, whether working at corporate office, home office, remote client site or while on the road, can now receive their faxes, email, and voice mail in the same inbox.

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Globalink Inc. Connecting Your World
Using the latest Voice-Over-IP (VoIP) technology to make the world a smaller place!

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This is how Worldkom connects YOU to the World!
PortaSwitch: Features	Phone	Phone Line	Phone Line
Call features Caller Id, call waiting & holding, and more Advanced PBX features: call transfer, parking, etc. User manageable follow-me calls
Call center queues CALEA and E911	Callback	VoIP Calls	Pre-paid Cards
Callback Web,email, SMS. ANI/DNIS Customizable callback IVR
Billing and provisioning Prepaid & postpaid Multiple currencies Peak & off-peak rates Volume discount plans Rate change scheduling Automated rate feed Converged billing	Administrator Interface		Bank /Online Payment processor
Web interface Web based administration Customizable access rules Web self-care for customers Multilingual Reports and monitoring Real-time email alerts Built-in reports: ASR and cost/revenue Customized reports Emails with PDF invoices Call summary	End User Self Care	Porta Billing Real Time Billing Provisioning CRM system	Billing Stand-by Master
	Caller A		IP - Centrex
Routing Least-cost Pre-set preferences Customer specific Profit guarantee Adaptive	Residential IP		IP PBX
Class 4/5 softswitch SIP registrar and proxy B2BUA RTP proxy Media server NAT traversal	Caller B	Porta SIP Class 4-5 Softswitch	Secondary SIP
	Fax
Unified messaging Customizable voice-mail prompts Flexible auto-attendant Message access via phone, email, web Conferencing	E-Mail		Bridge Conferencing server
	Web phone	Porta UM Unified Messaging Phone & Web Interface	Secondary UM